Professionalism and Accountability

Professionalism and Accountability

Professionalism and Accountability

Do we ever ask ourselves why security is looked down upon. Is it because of the low standards for entry...yeah that's probably a part of it. However, most of it goes back to the phrase “you don't get a second chance to make a first impression”. Sloppy appearance is the reason that the public has such a negative opinion of security guards.

Now are the guards that dress like they rolled out of bed the sole problem? The answer is no. While their behavior of untucked shirts, dirty uniforms, and mismatching duty gear does play a role. It's the true professionals that hold some accountability for security's current image. How many times do you see coworkers or others in the industry walking around with an untucked shirt, no belt, beat up duty gear and said to yourself, I'm not a supervisor so it's not my problem.

Well to be frank it is your problem. By allowing your coworkers to walk around like that, they become a reflection of you. You can the best, most knowledge, put together security guard in the company and all people are going go see is your coworker in a dirty, unkempt uniform. That becomes a representation of the company as a whole.

When I used to work night shift, I would stop at a local convenience store on my way to work. While I generally avoid being in uniform anywhere but work, it was always a quick in and out. There would be a security guard, from a local contract company coming in at the same time as me every night. However, he would walk in with his uniform dirty and his shirt untucked. Now as mentioned previously, I avoid being out in public in uniform but if I do I make sure that I looked right and that I represent my company well. Do you think anyone remembered the guard who came in with his uniform clean and his shirt tucked in… probably not. Do you think they remembered the guard in a dirty and unkempt uniform, you bet your ass they did.

Now am I saying to go your boss, or yell at your coworkers about their appearance, Absolutely not. Setting the example and simply reminding them that their appearance reflects on everyone. The good ones will understand and make adjustments and the uncaring ones will continue on business as usual. I understand that until companies also begin to crack down on grooming standards, there is a limit to what can be done. However, until we begin to show that this image is unacceptable in the industry, it will never change. Putting out a more professional image is not only going to up our image with the general public but also almost other in the industry.

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